Louisa County
Phone Enrollment | 888-650-3003
Customer Service | 888-676-9496
Welcome
Employee Benefits Website
Welcome
Employee Benefits Website
At Louisa County, we believe our most valuable asset is — and always will be — our employees. We remain committed to offering benefits that strengthen your total compensation and support your overall well-being.
The 2026 Open Enrollment period is May 1st - 15th.
Benefits Call Center (Enrollments)
888-650-3003
Customer Service & Benefits Questions
888-676-9496
What's New in Benefits for 2026
Summaries & Forms
Plan Resources & More
Important Information
Medical
Dental
Accident Insurance
Cancer Insurance
Critical Illness Insurance
Short-Term Disability Insurance
Hospital Indemnity Insurance
Term Life Insurance
Phone Enrollments
Live 1:1 Enrollments
Do you have questions or need to make changes to your benefit elections?
Contact See My Benefits Online (SMBO) for any questions and information regarding enrollment and plan details:
888-650-3003
Monday – Friday | 8:00AM – 6:00PM EST
Customer Service & Benefit Questions
Your Benefits, Simplified!
Introducing Our Partnership with Innovative Insurance Group
We’re excited to announce a new partnership designed to make your benefits experience smoother, clearer, and more convenient than ever!
Innovative Insurance Group (IIG) will be our go‑to partner for benefit guidance, enrollment support, and ongoing assistance.
customerservice@thinkinnovative.net
888-676-9496
Contacts
Contacts At-A-Glance
Innovative Insurance Group
Customer Service & Benefits Questions
1-888-676-9496
customerservice@thinkinnovative.net
Medical, Pharmacy, Vision/Hearing
800.552.2682
Behavioral Health and Employee Assistance Program (EAP)
855.223.9277
ID Card Order Line
866.587.6713
Coverage While Traveling (BlueCard Program)
800.810.2583
24/7 NurseLine
1-800-337-4770
Delta Dental (The Local Choice (TLC)
888.335.8296
www.thelocalchoice.virginia.gov
Delta Dental
Customer Service
800.237.6060
Flexible Spending Accounts
Customer Service
888.868.3539
P.O. Box 26900
Plano, TX 75026 9
Long-Term Disability - The Standard
Customer Service
800.628.8600
Supplemental Benefits
Colonial Life
800-325-4368
Universal Life Insurance - Trustmark
Customer Service
800.918.8877